FAQ

The FAQ below contains our clients' common concerns before purchasing the theme.
If you have other questions, please send us email to care@womendresses.com.au.

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Need Help?

Please chat with us for any questions, concerns regarding any of our products, orders, or for pre-sale inquiries. Our professionaly tranined consultants will be happy to assist you.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

We ship worldwide, but the delivery time and cost may vary. You can see a full list of shipping destinations at checkout.

Usually, processing time is 2-3 days,

and delivery time for most countries is between 2-3 weeks

it could be more during the holiday season.

All items are non-refundable; please place an order carefully.

Refunds are available for: Incorrect items: If the customer receives an item that doesn't match their order (wrong size, colour, etc.), they can get a full refund. Damaged items: If the item arrives damaged (rips, stains, etc.), the customer can get a full refund.

Shipping costs are calculated at checkout and depend on your location and the weight/size of your order. We offer free shipping on a certain items (check our shipping information page for details).

Return condition: Outline the condition the returned items need to be (e.g., in the original packing, unworn, unwashed, not altered with tags attached). Return process: Explain how customers should initiate a return (e.g., by contacting customer service or using an online return portal).

Still unable to find satisfactory answers ? Contact Support