Refund Policy

Thank you for shopping with Women Dresses Pty Ltd. We are committed to providing high-quality products and services to our customers. Please review our detailed refund policy below for information on returns and refunds.

Refund Policy

  1. Non-Refundable Items: All items sold by Women Dresses Pty Ltd are non-refundable, except in cases where the order is incorrect or the item is damaged.

  2. Conditions for Refund:

    • The item must be incorrect or damaged.
    • The item must be unworn and unused.
    • The item must be in its original packaging.
    • The item must have no smell and no alterations.
  3. Request Process:

    • Prior to returning any item, customers must contact our customer support team at care@womendresses.com.au.
    • Upon receipt of the refund request, Women Dresses Pty Ltd will process the request within 3-5 business days.
    • If the refund request is approved, the refund will be issued within 15 working days from the date of approval.

Additional Information:

  • Customers must ensure that all returned items meet the above conditions to be eligible for a refund.
  • Women Dresses Pty Ltd reserves the right to refuse any refund request if the returned item does not meet the specified conditions.

We value your business and aim to ensure a positive shopping experience. If you have any questions or require further assistance, please contact our customer support team at care@womendresses.com.au.

Thank you for your understanding and cooperation.

Best regards,

Customer Support Manager
Women Dresses Pty Ltd
https://womendresses.com.au